IT support contracts

Outsourcing aspects of your IT can makes sense. Find out how to negotiate the right IT support contract so you are covered if things go wrong.

Our free, sample IT support contract will help you understand the main things your business IT support contract should cover.

Our free, sample service level agreement sets out example service levels and typical penalties if the IT supplier fails to meet these levels.

If you are planning to outsource your IT support it's important you understand exactly what the support company is providing and their obligations.

Your choice of support company will be partly based on cost. But consider the cost of being without your systems before you opt for a cheap service.

When you consider IT support options for your business, there are some items you shouldn’t scrimp on. Here are five things you should cover properly.